Helpful Information

How the practice works

Pinnacle Rheumatology is a referral-based practice. New patients are accepted through consultation requests submitted by a referring physician. If your physician has referred you, they will initiate the process on your behalf.

Once a consultation request is received and reviewed, you will be contacted directly to schedule your first appointment. All scheduling is handled through our secure digital platform — there is no phone line for scheduling.

What to bring to your first visit

• —A list of all current medications, including dosages
• —Any relevant lab work or imaging from the past 12 months
• —Prior rheumatology records, if applicable
• —A summary of your symptoms and when they began
• —Your insurance card and a valid photo ID
• —Completed intake forms (sent to you digitally prior to your visit)

Telemedicine visits

Many follow-up visits and some initial consultations can be conducted via telemedicine. Dr. Rashid uses a secure, HIPAA-compliant video platform — no app download required.

Telemedicine visits are available for patients throughout Arizona. You will receive a secure link prior to your appointment.

Insurance & billing

Pinnacle Rheumatology accepts most major insurance plans. Please contact us prior to your first visit to confirm your specific coverage.

All billing is handled digitally. Statements and payment options are provided through our secure patient portal.

Cancellations & rescheduling

We ask that you provide at least 48 hours notice if you need to cancel or reschedule an appointment. This allows us to offer your time to another patient in need.

To reschedule, please contact us through the patient portal or by email.